What We Collect and Why We Collect It
When you register, we collect your name, contact details, and the payment identifiers linked to your JazzCash, Easypaisa, or Raast wallet so we can process deposits and withdrawals correctly. We also log device type, browser, and session activity to detect unusual access patterns and keep your
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account secure. If you contact support, that exchange is stored so we can track the resolution. We do not sell your personal data to third parties. Data shared with payment processors — including the mobile wallet networks you use — is limited strictly to what those
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processors need to complete a transaction. Retention periods vary: active account data is held while your account remains open; transaction logs are kept for the period required under applicable law in the regions where we operate. You can request a copy of your stored data or
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ask us to delete your account at any time by writing to our support team. Requests are handled within the timeframe required by the law that applies to your eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.